How can we help you?

Have your own questions? (or) 603-355-4527
  • What is the difference between a credit union and a bank?
    Credit unions are not-for-profit financial cooperatives that exist to serve their members. The members are the owners of their credit union, and there are no outside stockholders. This cooperative structure is the reason credit unions are exempt from some taxes. Credit union earnings are used to meet members’ needs. Credit unions serve those in their approved fields of membership. In a credit union, the members elect a board of directors to represent them, and all directors are credit union members who volunteer their time to serve on the board.
  • How do I become a member?
    Review the membership eligibility criteria, and if you still have questions, please feel free to call us at 603.355.4527 or email us at info@tspcu.org.
  • What is the minimum amount to open an account?
    Opening a regular share (savings) account with us requires a minimum deposit of $5.00 – this is your share in the credit union. The $5.00 must remain in your share account to maintain your membership.
  • Is my money insured, and if so by whom?
    Yes. Federally insured credit unions offer a safe place for you to save your money, with deposits insured up to at least $250,000 per individual depositor. The National Credit Union Administration (NCUA) is the independent agency that administers the National Credit Union Share Insurance Fund (NCUSIF).
  • Do you offer checking accounts?
    Yes. Checking accounts are referred to as “share drafts” and there is no minimum balance required. You must have a regular share (savings) account open before opening a checking account
  • Do you offer debit cards?
    Yes, as long as you have a share draft (checking) account. Debit cards are attached to the checking accounts, meaning when you use the debit card, funds are immediately pulled from your checking account balance.
  • Do you offer overdraft protection?
    Yes, we do. We can transfer money from your primary share account to cover overdrafts up to 6 times per month!
  • Do you offer any senior discounts?
    Yes! We offer free checks for members over 50 years of age!
  • How do I go about moving all my accounts at my current financial institution to yours?
    Upon becoming a member, we will assist you with that process – and we make it simple!
  • Can I call in and move money from one account to another?
    Absolutely. We are happy to take your call and transfer funds from one of your accounts to another. And you will reach a live person right away!
  • Can I have my loan payments automatically set up to come out of my account?
    Definitely. We offer many solutions to paying your bills such as automatic withdrawal from your savings or checking to your PFCU loans, and Bill Pay to have you schedule payments to other creditors or for reoccurring obligations you may have
  • If my payroll is automatically deposited from my employer, can my funds be disbursed to the different accounts I hold at your credit union automatically?
    Yes. Once you have established direct deposit with your employer to us, we can set up transfers on your pay day (weekly, bi-weekly, semi-monthly, or monthly) to any one or more of your PFCU accounts.
  • Do you offer other types of investments, such as money market, mutual funds, IRAs, or CDs?
    We offer certificates of deposit (CDs) in 3-month, 6-month, 12-month, 24-month, and 36-month terms, as well as the Traditional IRA and Roth IRA.
  • Do you offer online banking?
    We offer both online banking, aka Home Banking, as well as mobile banking, so you can connect with us wherever you are and do your banking from the convenience of your home, office, or while traveling.
  • Do you need to become a member in order to apply for a loan?
    You do not need to be a member to apply, but you must become a member in order to get a loan.
  • What is the minimum credit score needed to get a loan through PFCU?
    When applying for a personal loan, your credit score and credit history are subject to review; our consumer loans’ interest rates are based on credit scores and type of loan request (i.e., New vehicle vs Used Vehicle, secured loan vs unsecured loan, etc.), which is called risk-based pricing.
  • Do you offer secured loans to people who do not have credit but wanted to get started?
    Yes, we offered a share-secured product that allows you to deposit funds into an account and the loan would be secured by those savings, when the loan is paid off the funds are released.